Comprehensive Training at Springboard
At Springboard, we believe that well-trained staff are essential to providing the best care and support
for our clients. Our comprehensive training program ensures that every team member is equipped with the
knowledge and skills needed to meet the diverse needs of our clients. Here's an overview of our training:
Initial Training
- Program Design and Philosophy: Staff are introduced to Springboard's unique approach
and core values, ensuring they understand our mission and goals.
- Rights of Individuals: Training on respecting and advocating for the rights of our
clients, fostering an environment of dignity and respect.
- Mandatory Reporting: Education on legal and ethical responsibilities, including how to
identify and report any concerns or incidents.
Certifications
- Professional Crisis Management (PCM): All staff are certified in PCM, equipping them
with techniques to manage and de-escalate crises effectively and safely.
- CPR Certification: Staff are trained in CPR to handle medical emergencies, ensuring the
safety and well-being of our clients.
- Behavior Tools: Training in specialized behavioral tools to support clients with
challenging behaviors, promoting positive outcomes and skill development.
Ongoing Development
- Bi-weekly Training Sessions: Regular training sessions to maintain and update PCM
certification, enhance crisis management skills, and stay current with best practices.
- Continuous Learning: Opportunities for staff to engage in ongoing education and
professional development, ensuring they remain skilled and knowledgeable.
- Enhanced Crisis Team Supports: Specialized training for staff who are part of the
Enhanced Crisis Team, focusing on managing high-magnitude disruptive behaviors.
Flexibility and Competency
- Cross-training: Every Springboard staff member is trained to work with every client,
providing flexibility in client-staff assignments and ensuring consistency in care.
- Adaptive Training: Training programs are adapted to address the specific needs and
challenges of our clients, ensuring that staff are prepared for any situation.
Managerial Support
- Structured Environment: Training is more achievable in our day program environment,
where there is always a manager present to provide guidance and support.
- Regular Assessments: Staff performance is regularly assessed to identify areas for
improvement and ensure that training objectives are being met.
Our rigorous and continuous training program is designed to empower our staff, ensuring they have the
confidence and competence to provide exceptional care. This commitment to training is what sets Springboard
apart, enabling us to offer a safe, supportive, and nurturing environment for our clients.